Application Engineering • Installation & Start-up • In-Plant Training

Machine Tool Financing • Machine Service & Repair • Off-Site Classes

During The Sales Process We Offer:

  • IMG 8043-ZemanHldg-83Technical & Experienced Application Engineers Working Side by Side with our Sales Staff to review Current Processes as well as Time Study Programs Being Quoted
  • Demo Machines Available in Chicago & Wisconsin Facilities to Test / Demo Programs
  • MCC – Elk Grove, Illinois is the Local Support Office for Citizen and has the #1 Swiss Application Engineer in the Country along with the Manager/Designer of the CAV Barloader.
  • The MCC Office is Available for Customer Demonstrations & Discussions – Citizen is the #1 Swiss Machine in the World with the Most Capabilities of any CNC Control on the Market.
  • Citizen is a "Single Source" provider for Machine, Barfeeder, High Pressure System, Mist Collection System and Accessories – Part Conveyor, Chip Conveyor, Long Workpiece
  • Attachments, Parts Carousels, Tool Holders, Adjustable Guide Bushings, etc.

 


 

IMG 6362-Smith&Richardson-157After The Sale A Pre-Installation Meeting With Our Application Engineer is Focused On:

  • Review of Our Customer’s First Job
  • Provide a Tooling List which includes Collets & Guide Bushings from Recommend Vendors
  • Answer Questions Related to Oil, Air, Electrical Requirements, Riggers, Machine Prep, etc.
  • Provide Inside Staff Trained to Coordinate the Delivery of Machine & All Accessories

 


 

Upon Customer Receipt of the New Machine:

  • IMG 9955-SmithRichardson-066Our Service Manager Coordinates with the Customer Rigging for Proper Delivery & Installation
  • Upon Machine, and All Accessory Installation Our Application Engineer will Assist Set-up & Test of Customers Job and Provide Operator, Maintenance & Programming Training
  • During the Installation, and again during the Training, our Sales Engineer will meet with Management & Operators to Insure All Criteria Has Been Met
  • Phone Support is Available To All Programmers & Operators with our Application Engineers
  • Scheduled Follow-up Visit by our Application Engineer 1-2 weeks after Final Acceptance
  • Additional Training is Available in New Jersey, Chicago or On-Site
  • Free Lifetime Training Available at MCC Locations as Scheduled 

Marubeni Citizen-Cincom Training Schedule

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Product Selection

Product Selection

Our flagship product lines are Citizen and Miyano, as well as Enshu and YCM. Let us help you choose the best fit for you.

Product Selection

Engineering Support

Engineering Support

Our engineers help you select the right equipment, get you started, and keep you running with the performance you rely on.

Engineering Support

Demo Videos

Demo Videos

See our equipment's unparalleled performance in action on parts and applications like yours. Many models and capabilities are available.

Machine Demo's

McClain Machine Tool Solutions
106 Weldon Parkway,
Maryland Heights, MO 63043
Phone: (314) 432-3220   ¦   
Email: sales@mcclaintool.com